Administration system SAS MD110
Effective system for administration of Ericsson MD110 PBX branches and parameters, with direct link to an organization's phonebook, tariff-tracking system, and other supplementary applications. All administration is carried out over a web interface, and the only application needed for the machine running the administration client is Microsoft Internet Explorer.
- System functions
- Creating branches
- Editing of branch
- Administration of alarms
- PBX parameters
- Phonebook Application
System functions

- administration of a network of PBXs
- performing of operations on groups of PBXs
- branch maintenance (creating, deleting, editing)
- abbreviated calls (creating, deleting, editing)
- maintenance of groups
- maintenance of authorization codes
- administration of categories
- administration of telephone relationships (e.g. boss-secretary)
- synchronization of branch parameters
- synchronization of global parameters
- synchronization of names and phonebooks
- user rights, recording of changes made
- monitoring and evaluating alarms and blocked EQUs
- automatic data backup
Creating branches

- branches (analog, digital and generic)
- groups (hunting and pickup)
- definition of parameters
- classification of names from the phonebook
- abbreviated calls (mobile phones)
- automatic link to phonebook application
- automatic verification of integrity of data on PBXs
- link to tariff-tracking system
- link to branch topology
Editing of branch

- modification of abbreviated calls
- change of branch parameters
- detaliled overview of parameters
- automatic verification of the integrity of data on PBXs
Administration of alarms

- automatic identification of alarms
- sending information to e-mail or via SMS
- historical overview of alarms
- overview of alarms in branch and PBXs hierarchy
- overview of participants affected by a malfunction
- database of alarms, including supplementary informations (alarm description, description of error fixing process, etc..
PBX parameters

- report on parameters
- printout option
- export to file
- searching, sorting
- diract importing of parameters from PBX
Phonebook Application
- add-on application for SAS MD110
- direct link to the true status of branches and abbreviated calls on PBXs
- allows the keeping of multiple independent phonebooks
- direct link to branch topology (external links, sharing of branches by multiple persons, searching)
- searching by parameters (names, companies, departments, etc.)
- supplementary information on participants
- grouping participants by user-definable parameters (customer specification)
- export to file (csv, txt, etc.)
- open intranet application, access via a Web browser (Netscape 3+, Internet Explorer 4+)
Tariff Tracking
- direct link to CALOM or other tariff-tracking systems
- generation of tariffs tree from information on participants (number lists, up to 4 levels of grouping)
- reports and export-to-file ability
- supervision of call-cost limits for defined nodes of tariff tree
- direct print out of invoice
Data integrity
- automatic verification of the integriy of data on PBXs (PBX-PBX, PBX-database verifications run)
- automatic confirming of changes (DUSYI)
- sending of reports (results of integrity checks) to administrators
- automatic/manual correction of integrity errors
Alarms
- overview of current alarms
- overview of alarms in the hierarchy of PBX's hardware configuration
- overview of blocked EQUs (branches and routes)
- precise identification of an alarm via step-by-step drilling down into system hierarchy (PBX -> LIM -> MAGAZINE -> BOARD -> branch topology -> participant)
- list of participants affected by an error state (critical departments, hotline, public relations department)
Branches
- change to DIR, EQU or participant
- swapping DIR or EQU
- programming of telephony devices (KSANI, KSMDI, SPEXI, …)
- programming of telephone relationships (boss-secretary)
- groups (pickup, hunting)
- automatic export of informations for tariff-tracking system
Branch topology
- administration of a complete branch-topology network
- grouping of external lines into the topology
- grouping of paralell sockets
- reports that makes the task of creating a topology easier
Other system properties
- the user interface is provided over http protocol (and thus no client software need be installed: administration takes place in the environment of Internet Explorer 5.5+)
- PBXs are hooked in to the system over either TCP/IP or a serial interface
- direct link betwee the system and the company's personnel department (sending of reports on employees that have freshly joined/left company)
- the database can be initialised per the existing states of PBXs in the network to be administered (the system can thus be put in place over already-configured PBXs)
- viewing of PBX parameters without needing to be constantly logged in
- sorting, searching, verification of integrity and other operations on relational tables
- export to file (csv, txt, ...)
- execution of the xxxxI, xxxxE, xxxxC commands; when an error occurs during command execution, the system returns PBXs to their original states
- synchronization of system time and date at PBXs per the data in the SAS MD110 server
- operation authorisation and logging (the time, date and user connected with each change or record is logged)
- an extensive user-rights system, enabling effective division of labour among user